Contact Nest Labs Customer Service
Nest Labs Phone Numbers and Emails
Toll-Free Number:
-
(855) 469-6378Copyright Infringement Inquiries
Nest Labs Emails:
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Contact Information
Nest Labs Website:
Nest Labs Help Center:
Corporate Office Address:
Nest Labs
3400 Hillview Ave
Palo Alto,
California
94304
United States
Other Info (opening hours):
Locations:
United States
1600 Amphitheatre Pkwy,
Mountain View,
California 94043
United Kingdom
Belgrave House,
76 Buckingham Palace Road,
London,
England SW1W 9TQ
Ireland
Gordon House,
Barrow Street,
Dublin
How Good is Nest Labs's Customer Service?
Summary of Nest Labs Customer Service Calls
1.7K
TOTAL
CALLS
CALLS
07:56
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Nest Labs?
Product/ Service Question:
- “Cant connect thermostat ti iphone”
- “Defective smoke/ozone detector”
- “Can't reconnect to new router”
Request for Information Question:
- “Question about nest sensors”
- “Instal help with nest thermostats”
- “Support”
Account Question:
- “Took money from my account”
- “Subscription's”
- “Cannot reset nest password”
Payments and Charges Question:
- “Charge not authorized”
- “Over charges for no reason”
- “We have been charged but the system hasn't worked”
Activation/ Cancellation Question:
- “Renewals”
- “Cancel subscription”
- “Need to cancel doorbell subscriptions bought through nest labs”
Return/ Replace Question:
- “Best has mind of its own. Changing temp”
- “Need to change my recovery phone number”
- “Returned nest thermostat under warranty”
Staff Question:
- “Customer service”
- “Poor customer service”
- “We have made several attempts to get her a Nest service back up and running and it is to no avail my husband has been on the phone trying to get customer service for the last two hours so I'm trying to see what we can do to try to get our camera back”
Website/ Application Question:
- “App problem”
Refund Question:
- “Refund”
Cards Question:
- “Credit card charge”
- “Change credit card for billing”
Shipping and Delivery Question:
- “I can't get the code for my messenger phone”
- “Haven't received promo gift yet”
Other Question:
- “Remover watermark”
- “Camera offline”
- “Security cameras are not doing playback”
Compare Nest Labs To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Nest Labs